Tragedies happen when shipping sometimes.
But mostly, and about 90% of the time, its the sellers fault all the way.
Anything I ship, anything, I pretend I am standing at the top of the top step at a football stadium, and I am going to drop kick that package down the 1000 steps. Punt for the sky and watch it tumble all the way down.
Unless a package can take that, its my own fault if something happens.
I have shipped 100+ year old glass bottles around the world, for the last 20 years. I have lost a few, but very very few.
If we really expected packages to be handled with kid gloves, we'd have to pay 500% more for shipping, so they could offer decent wages to their employees.
My friend Stan has worked 20+ years for UPS. He won't complain, because he is not like that.
But 24 years, loyal and true, his lifestyle on this earth should be better.
yours Scott