USPS...

[stanley62]

I really have a hard time dealing with stupid... and what the Postal System did to this poor Plomb Tool kit is just plain dumb!!!
I wish the seller would have packed this a little better, but in their defense, it wasa a very sturdy little box.  I wouln't have expected it to end up like this.
Jim

[Papaw]

That is a lot of damage, can't you get them to at least do something?

[jimwrench]

 They may do something if you have a couple of weeks to spend trying. If it was hand canceled don't date her. ouch.

[stanley62]

The seller is willing to take it back.  I'll let them deal with the USPS...   The bad thing is, that unless you insure it, all they will give you back is your postage... 
I put some small steel details into a flat rate box at work and shipped them to one of our customers.  All that arrived was part of the box.  I sent a picture of what was in the box and they are searching.  They said if they don't find the details, they will refund my postage.  How nice of them!  Grrrrrrrrrrr!!!!!

[Ken W.]

I used to have these problems all the time with USPS.I would get my mail in a plastic bag that said -  ooops this rarely happens and due to the volume ... blaa blaa ....I finally brought a box full of these plastic bags to the postal inspector to look at.He was quite surprised.What surprised me was that after that I rarely get damaged packages anymore.I ship alot of things and most of the time I ship Priority Mail because the P/O will supply a nice sturdy free box.You still need to pack it right tho. That looks like it was pealed up with a can opener.I can't imagine how that would happen.

[rusty]

Perhaps the mail truck had a flat and the jack was too short....

(Laugh, I didn't make that up, we had a $2000 piece of electronics used as a jack extender once...)

The really weird things is, the usps will just give you the shipping cost back, the trucking companies will give you the value back (from insurance) , but stubbornly refuse to refund the shipping cost, go figure.

I had a month long argument with one of the freight companies a while back, I was like, ok, you destroyed the thing you were shipping, and you expect me to pay you $150 for having done that?????
Un huh

The sad thing is I finally gave up, they agreed to ship the replacment for free, I paid the cost of destroying the first shipment...Grrr

[Papaw]

Too bad they are not like in the hot shot trucking business. My drivers are told that the freight should be treated as their own from pick up to delivery. They are responsible for it at all times while in transport. Damage and/or loss is on them, though there is insurance.

[1930]

I have had a few times problems with shipping wether if be fed-ex USPS or Ups and with those times the damage has been horific ( like the box pictured above ) just does not make any sense at all. Makes you wonder what could have possibly happened.
I sent a hard to find carb ( cant remember where to ) and when the guy got it you would have thought they had honestly kicked it all the way there. ( Fed-ex by the way )
The guy did not do a good job packaging that box at all but that is no excuse for what happened to that nice little box in my opinion

[Stoney]

I bought 3 JD flat wrenches once off ebay and when the flat envelope arrived it was empty with a hole in the corner.  The guy just put 3 heavy wrenches in a thin cardboard envelope loose and shipped.  I filed a complaint and of course I never received them.  Makes you wonder how they walk around the post offices with all those lost antiques scattered around.

[johnsironsanctuary]

A few years back, I shipped an old mantle clock that belonged to my grandfather from Wis to NJ.  I packed it in blocks of insulation foam after wrapping it in bubble wrap. The double wall box was about 3 times the size of the clock. Nothing could move and there was about 6 inches of blue foam all the way around.  My sister got the box and, from the outside, there was no visible damage. When she got the clock out of the packing, the case of the clock showed no damage. The box had been thrown hard enough to rip the wood screws holding the movement from the wood blocks. There was so much force, that the little clock movement pulled the hands almost completely through the porcelain over brass face.  The face and hands were destroyed, and the movement needed major repairs. Fortunately, she was working for a major UPS shipper and the claim was paid instantly without any questions. Point is, there is no good way to ship good stuff.

[1930]

Recently I sent a stand-up phonograph to my brother 100o miles away, big box fed-ex again. Packed it super well, never a scratch on the case but evidently it had been thrown around so badly that it ripped the engine right out of the cabinet, I mean literally ripped the screws with engine attached right out of the wood case. Dont make no sense, my brother has a tendancy of just letting things go and he didnt want to disturb anyone with a complaint so that was that.
I had a wrench sent to me recently, a large hub-cap wrench, when I received it there was just an empty envelope, USPS, written on outside of envelope was contents missing, went down to the post office right away with a same example and one of the girls handed me my wrench which had been picked up off the floor.
I am prett sure the delivery guy that I have now likes to screw with people but I just smile and hope he picks on someone else next time, cant win in this case so no point in even trying, it would only get worse.

[amertrac]

On august 27th i shipped a package to belgum . You guys reminded me of it, I checked on usps tracking . The answer
RECEIVED PACKAGE IN WURTSBORO NY ON AUG 27 NO OTHER INFORMATION AVAILLABLE  What is a person to do?
You can not insure packages when shipped to certain countries I Have made several calls to our local post office and asked if i could come down and pick up the package THE ANSWER What makes you think it is here?.I think I will call again to have them deliver it to my house .It must still be there because the tracking says so.  bob w.

[jimwrench]

 Shipping is kind of like the lottery. Shipped  (at buyers request)a fairly expensive ($75) ax head to Australia once in a padded envelope and it arrived safely.
 Also remember story of Caterpillar axle 2-3 inch diameter and 5-6 feet long shipped to Mexico in super sturdy wooden crate. Axle arrived rolling around on floor of boxcar but crate was never seen again.

[Papaw]

Axle arrived rolling around on floor of boxcar but crate was never seen again.

Firewood probably.

[Branson]

I really have a hard time dealing with stupid... and what the Postal System did to this poor Plomb Tool kit is just plain dumb!!!
I wish the seller would have packed this a little better, but in their defense, it wasa a very sturdy little box.  I wouln't have expected it to end up like this.
Jim

I still don't see how it could have happened.  How could you do that kind, and that amount of damage.  On a package marked "Handle with care" in big red letters?  It looks like all but the ends were held in a vise, and the ends attacked with a really big hammer and a flat piece of iron.

Dave Carroll dealt with a similar problem this way:

http://www.youtube.com/watch?v=UmXIXOkXXfs&feature=related